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In What Areas Do Your Company's Strengths, Weaknesses, Opportunities & Threats (SWOTs) Lie?

9/29/2017

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A clear understanding of strengths, weaknesses, opportunities or threats (SWOTs) is essential to capitalize on new directions or new opportunities when they present themselves.  It will also signify your company’s ability to compete in whatever environment it exists.  Not even Fortune 500 companies function perfectly at all times.  And as a small business owner, you are not expected to be any different. 

Using the key results areas prepared by each manager or key person, identify each SWOT.  You will want to discuss the impact on the following in each item listed as they relate to:
 
  1. Improving the company’s financial position.
  2. Capitalizing on emerging trends in the industry.
  3. Improved technology in the manufacture or production of products and services.
  4. Improved information and equipment technology.
  5. Implement and improve on social media presence using marketing campaigns.
  6. Develop a more robust website.
  7. Keeping pace with the competition.
  8. Improving supplier relationships (supply chain management).
  9. Customer relationship management (CRM).
  10. Improving internal and external communications.


Excerpted from, "The Start of Something BIG: Your Ultimate Guide to Writing a Dynamic Business Plan."
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What Are the Key Results Areas (KRAs) for Success in Your Company?

9/28/2017

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KRAs are defined as highly-selected areas of a manager’s or key person’s job where results must be achieved to be most successful.  These areas include, but are not limited to, operations, marketing, human resources, capital resources and profitability.  This activity is intended to assist each manager in directing his individual resources that will contribute to the overall success of the company. 

Perform an analysis of the key areas of your company to determine where success needs to be achieved and whether success is being achieved by responding, in detail, to the following:
  1. What are key results areas (KRAs) for each manager?
  2. What are the primary objectives needed to be met?
  3. What role will each key person or manager play in meeting objectives?
  4. What strategies must be employed to reach stated objectives?
  5. What resources are needed?
  6. How will new strategies change risk exposure in each area?
  7. How can processes be improved?
  8. How will new processes improve performance?
 
 Excerpted from, "The Start of Something BIG: Your Ultimate Guide to Writing a Dynamic Business Plan."
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What You Need to Know About Pricing Your Products and Services?

9/25/2017

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Pricing objectives and policies must be established and guided by your company objectives.  Your objectives and policies should explain:
 
  1. how flexible prices will be;
  2. how does pricing compare to the competition;
  3. price points to be set over the product life cycle;
  4. how transportation (shipping) and delivery costs will be handled;
  5. to whom and when discounts, service charges and allowances be made;
  6. refund and exchange policies; and
  7. giveaways and other promotions.
 
The simplest pricing method is often based on cost plus a desired mark-up.  This is a pricing model that most accountants prefer.  The mark-up is expressed as a percentage of the selling price added to the cost.  Sometimes mark-ups are a determined standard set by middlemen in a channel by industry. 
 
Whatever pricing method you use, carefully consider what the market will bear.  Be sure not to underprice your product/service because that is definitely the formula for going out of business.  A good profit margin is somewhere between 40% and 50%.  It’s not necessary to compete on price if you’re offering more value for the going rate. 
 
Once you’ve established prices for each product/service, you will need to perform a breakeven analysis.  This analysis will provide you with sales objectives expressed in dollars or units of production at which your business will break even.  This is the point at which your business is neither making a profit nor losing money.  The breakeven point can be calculated for a one-product/service company or a multi-product/service company.  This critical information gives you a definite target you can plan to reach. 


Excepted from, "The Start of Something BIG: Your Ultimate Guide to Writing a Dynamic Business Plan."
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How Well Do You Know the Industry Associated with Your Business?

9/22/2017

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Changes in every industry occur frequently.  In the technology space, for example, changes seem to occur every second.  Make learning your industry and keeping abreast of the changes a priority by either working in a similar business, hiring, consulting or partnering with an expert.  

When researching your industry, seek to learn the following:


1.  History and background of the industry (i.e., when and where did industry begin).

2.  How has the industry changed or grown in the past three years?

3. Describe the environment the company functions within (e.g., technology, economic, political, legal, social, cultural).

4.
What factors contributed to those changes (e.g., economics, technology, market conditions, government, competition, etc.)?
 

5.  What are the current industry trends.

6.  How large is the market currently?

7.  Is the market in a growth or decline mode?

8.  What profit margin is the standard for your industry?


Excerpted from, "The Start of Something BIG: Your Ultimate Guide to Writing a Dynamic Business Plan."

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Developing Your Business as a Government or Corporate Supplier

9/20/2017

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Government agencies and private corporations have supplier development initiatives to assist their suppliers in growing and developing their businesses.  The benefits are two-fold.  Once an agency or corporation establishes a relationship with a supplier, the supplier essentially becomes an integral part of the agency’s or corporation’s operation.  The development that takes place is designed to provide the agency or corporation with the reliability and cooperation from the supplier that enables the two entities to maintain a long-term, productive and profitable relationship.

Corporations institute supplier development initiatives to assist current and potential suppliers in identifying and developing business opportunities with their companies.  This development process helps in the growth and expansion of a supplier, and is implemented in one of three ways:


  1. Partnering – forming a strategic alliance with a Tier 1 supplier or corporate sourcing or procurement specialists; 
  2. Joint venturing – forming a separate and legal entity and combining independent human and financial resources, capital and expertise for the purpose of taking on other projects, usually larger;
  3. Mentoring – developing a mentor-protégé relationship; and
  4. Incubation – providing on-site, full management and technical support.

The most notable supplier development initiative in the private sector is supplier diversity.  Either by government or corporate mandate, corporations institute supplier diversity initiatives to promote the integration and retention of certified minority, women and service disabled veteran business enterprises (S/D/M/W/V/DVBEs) in corporate-wide contracting and procurement.   These firms are provided a vehicle to expand their present capacity, and for less experienced ones, the training and assistance needed to grow.
 
Supplier diversity initiatives have served to increase the competitive advantage of corporations in the marketplace.  It’s believed that diverse firms provide innovative business solutions, improve bidding advantages, as well as promote an increased diverse customer base.  Corporations actively seek to integrate their supply chain to reflect the markets they serve through the development and implementation of a supplier diversity program.
 
If you are certified as a woman, minority, disabled veteran or small business enterprise, you are eligible to participate in a corporate supplier diversity program.  Visit the web site of the corporation you’re interested in developing a business relationship.  Search for the supplier diversity, corporate sourcing, purchasing, emerging business office (or the like) for more information. 


Excerpted from, "The Start of Something BIG: Your Ultimate Guide to Writing a Dynamic Business Plan."
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Growing Your Business Through a Mentor-Protege Relationship

9/18/2017

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Mentor-Protégé programs are designed to enhance the capabilities and improve the abilities of small businesses to successfully compete for and receive public and private contracts.  The benefits of participating in a mentor-protégé program may include, but is not limited, to:
 
  1. an opportunity for the protégé to joint venture with the mentor;
  2. mentor making its expertise, resources and capabilities available to the protégé; and
  3. mentor aiding the protégé financially.
 
Program eligibility and criteria vary by organization.  But in most instances, participants receive management and technical contract assistance, financial aid and subcontract support.  Requirements of mentors and protégés include:
 
Mentor
  • can be a large or small business concern;
  • must show commitment and ability to assist;
  • business has shown profitability over time;
  • must provide valuable support; and
  • has knowledge of contracting guidelines.
 
Protégé
  • must be a small business concern as defined by the Small Business Administration;
  • must be in business for specified length of time as required by the agency or corporation; and
  • must have demonstrated knowledge of their business and capabilities.
 
As with any other business relationship, a mentor-protégé relationship begins with a written agreement.  The agreement is intended to specify the responsibility of the mentor and protégé, as well as, provide a mechanism for monitoring the overall relationship.  The most critical aspect of forming a mentor-protégé relationship is that roles are specifically understood by both parties and the relationship does not turn in to one where the protégé becomes an “employee” of the mentor.  The agreement must include:
 
  1. an assessment of the protégé’s needs;
  2. specific assistance needed from the mentor to address those needs;
  3. roles and responsibilities of all involved;
  4. terms and conditions;
  5. the time limits of the agreement; and
  6. conditions under which the agreement can be terminated.
 
Federal government agencies such as the Small Business Administration, Department of Defense, Department of Transportation and Department of Treasury all have mentor-protégé programs.  Even your local SCORE office can arrange a mentor your business. 


Excerpted from, "The Start of Something BIG: Your Ultimate Guide to Writing a Dynamic Business Plan."
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6 Important Steps to Building Profitable Customer Relationships

9/16/2017

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Whether your customer exists in the public sector, private sector, not-for-profit, internationally or some combination thereof, the key to success is building strong business relationships.  Once you’ve targeted your prospective customer you must learn as much about them as you can.  The more you know, the better you will be able to determine which of your products or services best meet their specific needs, provides them with solutions, while at the same time, making a profit.
 
Some of the most helpful sources of information about any company are their annual report, website, news articles, television news and commercials, printed ads (including outdoor), etc.  However, companies such as Hoover’s and the Library of Congress Business Reference Services provide information on companies.  From these sources, and others, you will need to ascertain:
 
  1. who are the corporate board members and leaders;
  2. the core business of each prospective customer;
  3. how they’re performing in their industry;
  4. whether they’re developing new products or services;
  5. whether they’re in an introductory, growth, expansion or decline mode; and
  6. who their customers are.
 
What every organization or corporation seeks in building a partnership with any supplier is to develop a long-term, mutually-beneficial relationship that would give them a competitive advantage.  Potential suppliers and partners must be capable of providing quality products and services that bring value to include:
 
  1. innovative and creative ideas that reduce cost and inventory;
  2. on-time delivery;
  3. highest quality;
  4. providing large quantities over a long period time, sometimes for 5 to 10 years;
  5. competitive pricing with the lowest possible cost of ownership with the highest possible value;
  6. availability and flexibility to absorb lead times and unexpected scheduling changes;
  7. communication and interaction with technical, procurement or other authorized personnel; and
  8. continuous process improvements to increase value to the company.

Excerpted from, "The Start of Something BIG: Your Ultimate Guide to Writing a Dynamic Business Plan."

 
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Do You Know When It's Time to Borrow Money for Your Business?: Planning For That Time.

9/13/2017

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Successful borrowing is more than just seeking financing.  In fact, borrowing money is much like a science and requires a significant amount of planning.  Those who lack experience and knowledge of what financing entails will ultimately find themselves in a situation much worse than they would have by not obtaining financing at all.

The ability to secure financing when you need it is as critical to the operation of your business as a good location, the right equipment, reliable sources of materials and supplies and an adequate labor force.  When seeking financing to start a business, acquire a business or expand your current operation, you will need to decide:
 
  1. What will the money be used for?
  2. How much money do I need?
  3. When will I need the money?
  4. Where will the money come from?
  5. What is my plan for repayment or return on investment?
 
In order to realistically answer these questions, you will need to make an assessment of your current business situation.  This is done by writing a business plan or reviewing every aspect of your current one.  Both the financial and marketing sections of your business plan can provide you with projections and assumptions that will support your funding needs.

Excerpted from, "The Start of Something BIG: Your Ultimate Guide to Writing a Dynamic Business Plan."

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Growing Your Business Through Strategic Alliances

9/11/2017

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A strategic alliance is defined as a partnership between two or more companies.  This form of business has become a more viable, cost effective and efficient way to meet internal growth objectives.  More and more companies are relying on strategic alliances as opposed to mergers or acquisitions.  The purpose of forming an alliance includes, but is not limited, to:
 
  1. revenue growth by gaining entrance into new markets at less cost and greater speed;
  2. cutting costs in current operations;
  3. accessing new distribution channels and geographical areas; and
  4.  sharing risks in new growth ventures.
 
While this form of business growth has been proven successful in many instances, implementation doesn’t come without difficulties.  Research and planning are key critical elements that can mitigate problems that may arise.  But to achieve success, you must begin by:
 
  1. having clear goals and objectives;
  2. obtaining strong commitment of senior management;
  3. screening partners carefully;
  4. structuring solid agreements; and
  5. setting measurable performance goals.


Excerpted from, "The Start of Something BIG: Your Ultimate Guide to Writing a Dynamic Business Plan."
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4 Great Tools for Reaching and Researching Your Desired Market

9/6/2017

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Before moving into any market, the first step is to research it thoroughly.  An infinite amount of market information exists on every kind of business, industry, product, service, etc. to assist you in the development, growth or expansion of your business and help you compete.  Demographic and geographic information can aid you in locating your customer, understanding buying habits and identifying your competitors.  These resources include:
 
  1. The Internet – Using a search engine such as Google, Bing (now powers AOL), Yahoo!, or Ask to name a few, is a quick and simple way of researching any type of information via the Internet.
  2. Bureau of Labor Statistics – The principal fact-finding agency in the broad field of labor economics and statistics that collects, processes, analyzes and disseminates essential statistical data to the American public, Congress and other federal, state and local governments and businesses.
  3. ESRI Business Information Solutions – Geographic Information Systems (GIS) Technology - An organization that helps industry, government and not-for-profits understand customers, analyze site locations, visualize and map marketing and demographic data, and identify untapped market potential.
  4. LexisNexis – Provides information to legal, corporate, government and academic markets and publishes legal, tax and regulatory information online, hardcopy and CD-ROM.
 

Excerpted from, "The Start of Something BIG: Your Ultimate Guide to Writing a Dynamic Business Plan."


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    Kimberly L. Johnson is an author and business development professional specializing in business start-up and business development.

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